sweetmadnesscakes.com.au respect the privacy of your personal information in our care. Personal information means information which identifies you as an individual or from that you can be reasonably identified.
This Privacy Policy provides you with information about the personal information sweetmadnesscakes.com.au
collects and handles about you as a customer, members of the public, visitors to our
website and users of our social media.
sweetmadnesscakes.com.au is committed to protecting your privacy and maintains an ongoing security program where we invest continually in cyber security technology that gives you a safe online experience.
Our privacy policy governs our website and all the data collected and used. By using sweetmadnesscakes.com.au website you agree to the above use and collection of your personal information
The types of personal information sweetmadnesscakes.com.au collect for the purposes mentioned in this privacy policy includes, but is not limited to Your identity and contact details: this includes your name, residential address, email address, telephone number(s), age and gender, basic household information: this includes number and ages of people living in a household; financial and transaction information: this includes payment cards and transaction history; location information, device data to help serve relevant information about our location or information applicable to your region; User data: information about you as a customer and how you engage with our products and services. For example, transactional data, product purchases, interests, feedback you provide on your shopping experience and audio and video footage captured at the front of our premises. Usage and Interaction data: details of how you interact with our products and services including what you click on and interact with across our website. Contact history: details of your contact and interactions with us. Marketing and communications data: this includes your marketing preferences, channel preferences, and your interaction with sweetmadnesscakes.com.au website.
sweetmadnesscakes.com.au reserve the right to change the Privacy Policy at any time, that is why we remind you to please check back regularly to keep informed of updates to this Policy.
If you have any questions or complaints about this Policy, or our handling of your personal information, you can contact us: sweetmadnesscakes@gmail.com / ph. 0420 727 168
sweetmadnesscakes.com.au collect your personal information when you interact or transact with us.
We collect, hold, use and disclose your personal information so that we can provide goods and services to you, improve and personalise our services for you and operate our business effectively. This includes, but is not limited to managing your requests for products and services, including deliveries and arranging pick ups, processing payments, providing refunds and discounts; Responding to feedback or concerns you have regarding our products and services; Registering and servicing your account, including keeping your information up to-date, and verifying your identity; Communicating with you about our products, services, promotions, including direct marketing and providing sample cakes. Improving our operational processes to enhance your customer experience; Working with our service providers; Complying with our legal obligations and protecting and defending our legal rights and interests; Interacting with Regulators and relevant government entities; and, As otherwise required or permitted by law.
Where you provide us with personal information about someone else, you must have their consent to provide their personal information to us based on this Privacy Policy.
sweetmadnesscakes.com.au does not sell, rent or lease its customer lists to third parties. We may share data with trusted partners to help us perform statistical analysis, send you an email or provide customer assistance. All third parties are prohibited from using your personal information except to provide these services to sweetmadnesscakes.com.au and they are required to maintain the confidentiality of your information.
sweetmadnesscakes.com.au does not use or disclose sensitive personal information without your consent.
Cookies are small pieces of text sent to your browser by sweetmadnesscakes.com.au. They help our website remember information about your visit, which can both make it easier to visit the site again and make the site more useful to you.
Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of sweetmadnesscakes.com.au.
sweetmadnesscakes.com.au hold personal information electronically and in hard copy, at our premises and with the assistance of our service providers. We implement a range of measures, including people, process, and technology controls to protect the security of your personal information. Examples of these measures include: Access to personal information is controlled through access and identity management systems; Team members are bound by internal confidentiality and information security policies that require them to keep personal information secure at all times; Protecting personal information in accordance with the Law; and, maintaining an ongoing security program where we invest continually in cyber security technology.
sweetmadnesscakes.com.au security controls are continually reviewed to protect your personal information appropriately.
